Returns & Refunds Policy
Last updated: October 2025
All JAW Studio items are made-to-order using 3D printing and hand-finishing techniques. Please review the details below before placing your order.
1. Returns & Exchanges
Because each item is made-to-order, we do not accept returns or exchanges unless your order arrives damaged or incorrect. If there is an issue, please contact us within 7 days of delivery at [email protected] with:
- Your order number
- Photos of the item and packaging
We’ll review your claim and provide a replacement or refund if appropriate.
2. Damaged or Lost Packages
If your item arrives damaged or is lost in transit, please reach out within 7 days so we can assist with a replacement or insurance claim.
3. Contact
For any shipping or return inquiries, contact us at: